Tandem Pump

All you need to do is send us a portal message with your username and password and that you have followed the below steps. TANDEM-How to share your pump report with your health care provider Sharing your pump report from your computer using Tconnect Go through these instructions to review how to set up a Tconnect account and then download your insulin pump report on your home computer. This will allow you to share your insulin pump report with us

• You can always contact the 24 hour Tandem Technical Support at 1-877-801-6901.

• Watch this video to learn about the Tconnect application: https://www.youtube.com/watch?v=Nb7sDX8HdYQ

• Go here to start the process and click “Get Started” https://tconnect.tandemdiabetes.com/login.aspx?ReturnUrl=%2f
  Download the Tconnect software to your computer and then create your Tconnect personal account. https://tconnect.tandemdiabetes.com/GettingStarted/Download.aspx

• Watch this video for step-by-step instructions on how to Download your pump: https://www.youtube.com/watch?v=az5EvcTz2MI

• For written step-by-step instructions, use the Tconnect Getting Started Guide: https://www.tandemdiabetes.com/docs/default-source/product-documents/tconnect-application/tconnect_getting_started_guide.pdf?sfvrsn=e9b731d7_4