Instructions for devices

General instructions click here for details.

Glucose meters and CGMs with USB cable

Abbott (888) 522-5226

www.abbottdiabetescare.com

FreeStyle Series, Optium Series, Precision Series

 

Bayer (800) 348-8100

www.contournextstore.com

Contour, Breeze2

**Connect to your computer and push the meter’s power button.

Contour Next USB, Contour USB

**Connect directly to your computer’s USB port.

Contour Next 


Dexcom  (888) 738-3646

www.dexcom.com

SEVEN PLUS, G4 Platinum, G5

 

LifeScan (800) 277-8862

www.lifescan.com

OneTouch® UltraSmart® 

**Connect to your computer and push the left black button


Ultra®, Ultra2®, UltraMini® / UltraEasy®, Verio® (gen 1), Verio® Pro, Verio® IQ, VerioSync, OneTouch® Ping

**Connect and press the meter’s power button.

 

Nipro (800) 803-6025

www.niprodiagnostics.com

TRUEresult, TRUEyou, TRUEyou mini

 

Prodigy (800) 366-5901

www.prodigymeter.com

AutoCode®

 

Roche (800) 858-8072

www.accu-chek.com/us

Accu-Chek® Mobile (USB)

**If the upload does not start 20 seconds after connecting the cable, go to the main menu on the meter, go to “My data”, “PC analysis”, “Reports”, and connect the meter to the USB cable again.

Please do not hold down the two arrow buttons.

 

Sanofi (855) 424-7827
www.mystarsanofi.com

BGStar®, MyStar Extra®


Glucose meters with infrared (IR) USB cable

Connect the specific IR wireless download cable (see picture on page 1 of this guide) and place the glucose meter’s top end directed towards the cable’s front panel.

 

Roche (800) 858-8072

www.accu-chek.com/us

Accu-Chek® Aviva, Nano

**Activate IR transmission by pushing and holding the two arrow buttons until two arrows appear in the display.

Accu-Chek® Compact Plus

**Activate IR transmission by pushing and holding the buttons S and M below display until two arrows appear in the display.

Accu-Chek® Aviva Combo, Aviva Expert

**In the main menu, go to "My data" and select "Data transfer".

Accu-Chek® Mobile (IR)

**Press and hold the two arrow buttons. In the data transfer menu, select the first alternative (“for analysis”).


Insulin pumps


1. Animas® - 1200/1250/2020/Ping/Vibe 
    (877) 937-6867   
    
www.animas.com

 

1)     Suspend the pump. (MAIN MENU, scroll to “Suspnd/Resum“ and press OK; “Suspend” is highlighted).

2)     Press OK.

3)     Place the pump with its back towards the Actisys IR wireless download cable.

4)     When the transmission is finished: Resume pump (MAIN MENU, scroll to “Suspnd/Resum“ and press OK; “Resume” is highlighted). Press OK.

·          Please make sure that the pump screen is illuminated when transmission begins.

 

 

2. Asante - Snap             
    
www.snappump.com

 

1)     Verify that you have the green Asante logo on the label. If you do not see the green Asante logo, the controller cannot communicate with the AsanteSync.

2)     While the Snap controller is still connected to the Pump Body, ensure that the Snap system has enough power to transfer data. If ALERT appears on the startup screen, press STATUS to determine the cause. If the cause for the alert is very low power, change the Pump Body.

3)     Remove the Snap Pump Controller from the Pump Body.

4)     The pump will display “!!ALARM!!”. Press SILENCE to silence the alarm. Then press OK to clear the alarm message.

5)     Connect the controller to the AsanteSync.

6)     Connect the AsanteSync to the computer using the specific cable.

 

 

3. Insulet - OmniPod® 
    (800) 591-3455
    www.myomnipod.com

 

 

4. Roche Accu-Chek®:

    (800) 688-4578

    www.accu-check.com/us

                Insight

                (Use Roche Accu-Chek® Smart Pix 2)

                Notice the data is uploaded from the handset!

a)     Connect the Smart Pix to your computer and wait for the blue indicator on the Smart Pix to start flashing slowly.

b)     Connect the handset to the Smart Pix.

c)     In the handset menu select “Connect to PC” and press OK.

d)     Ensure that the pump is within reach of the handset.

e)     The blue indicator on the Smart Pix is on while the data is being transmitted from the device to the Smart Pix.

f)     The blue indicator turns itself off and both Smart Pix and device emit a sound to signal that the data is being transmitted from the Smart Pix to Uploader. Do not disconnect the Smart Pix yet!

g)     Wait for Uploader to signal the upload was successful.

1)     Spirit, Spirit Combo

                (Use Roche Accu-Chek®Smart Pix)

                Please note that a Smart Pix with version 3.02 or higher is required!

a)     Connect the Smart Pix to your computer and wait for the blue indicator on the Smart Pix to start flashing slowly.

b)     Put the pump in PC link mode (stop the pump and enter the PC connection menu).

c)     Place the pump with its IR eye towards the Smart Pix. The blue indicator signals the data is being transmitted to the Smart Pix.

d)     Wait for the blue indicator to start flashing slowly again or stop flashing altogether.

e)     The data is now being transmitted from the Smart Pix to Uploader. Do not disconnect the Smart Pix yet!

f)     Wait for Uploader to signal the upload was successful.

 

 

5. Tandem t:slim, t:flex

    (877) 801-6901

    www.tandemdiabetes.com

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